I. Automation and impact upon middle range service sector jobs: The paper gives an idea about how labour is heterogeneous in the context of automation. It helps me for further studies upon service sectors, especially upon the software workforce and the anticipated effect of automation. It also draws insights upon how technology helps them through complementing the labour.
II. It is very interesting to have a look into the argument of job polarisation and how technology, as one among the causal factors to deprive the labour, their chance for better wage and opportunities to work. The results may be different in different sections of labour, the author also argues that there are not many studies on how technology is mediating and complementing the jobs rather than substituting it. Hence this also should be looked into by future researchers.
III. The process of deskilling of labour (Braverman,) and its correlation to the technology should be examined thoroughly. The impact of skill and its possession is one of the reasons led to the polarisation of jobs. The engagement of automation with different skill sets give different results. So it is better to study how manual skilling or low skilled is not automated but sent to countries like India and other third world nations under the branding of offshoring. For example, the garment industry in Bengaluru is exporting the offshored business by multinational brands like Lewis, Arrow etc
