“Labour markets are characterized by imperfect information about the location of workers and of vacancies, and by asymmetric information on the ability of workers and the quality of their work. Here technology can change both the search and hiring process and also facilitate new monitoring and performance management schemes once an employment relationship is initiated" () rather than looking into the one-dimensional impact of technology as a substitute, he emphasises its role in change at other dimensions of production, industry and labour.
I. Hiring: The developments related to technology and information technology increased the possibility with which the labour force is able to find out jobs that are matching (). A study by Kuhn & Mansour (2014) and Faberman & Kudlyak (2016) found that online job search is mostly associated with short tenure works than for jobs with a commitment for longer durations. The efficiency to find such apt works are high in an online job search than the offline ().
II. Production: This is a classic example of work that has been changing after the so-called ' technological change. The author argues that technology mostly affects the way and quality of works rather than a complete change and quantitative difference of work. Earlier "labour markets were characterized by imperfect information about the location of workers and of vacancies, and by asymmetric information on the ability of workers and the quality of their work. Here technology can change both the search and hiring process and also facilitate new monitoring and performance management schemes once an employment relationship is initiated", with the intervention of technology.
Monitoring: is an important aspect of production and labours in relation to profit. It is a conventional assumption that those who work as wage labour have a tendency to be lazy and to be non-committed to their works. From the era of feudalism, itself monitoring was an important tool to control and subordinate the ' working' class such as peasants, bonded labourers and the modern proletariat. The technology is used to enhance the monitoring and increase the surplus by efficient coordination between automated machines and those who operate it. He argues that" Tesco uses electronic armbands to track the movements of stock pickers in its warehouses. The armbands direct staff around the warehouse, instruct them to select particular items and automatically log inventory. The company Steelcase puts sensors in office furniture to monitor how employees interact and how long they stay at their desk, while Evolve takes screenshots to monitor how individuals are working in real time"
