1) Demystifying the globalization: according to the author, globalization in general, and service sector-oriented economy is not a sudden phenomenon, but it is a continuation of earlier structural change happening from the world war onwards. The prominence of the service sector, which is considered as the defining character of globalization actually started with the war economy and post-war consequence as tertiary jobs, mostly women oriented, at the expense of both agriculture and industrial sectors. So she argues that there is nothing new about the exploitations and gimmicks happening in the name of globalization, but on the other hand, it is the flexible accumulation of capital by restructuring and reorganizing industrial relations and labour.
2) Feminization of labour: the author argues a similar concept to substantiate her argument, she does not consider globalization as an emancipation project, but she believes that it is the newest efficient way to exploit the cheap labour for footloose jobs shifted to the third world from the first world. For example, it is a widely accepted fact that women were too able to come out of their homemaker role and participate in wage-based economy because of globalization and boom of service sector along with it. But on the other hand, it made the wage cheaper and threatened the job security of men who were pleading for permanent jobs and better pay. The women were used as cheap labour with much patience and discipline in contract basis with less wage.
3) Mechanization and globalization: one of the biggest change happened along with globalization in the 1990s were the introductions of mechanizations in every small enterprise. Till then automation and mechanization were costly and it was implemented only at bigger industries such as engineering, steel, petrochemicals etc. due to globalization and end of license raj, Indian small scale industries also rescheduled number of workers, productivity and working hours and status of workers. Mechanization and automation in this small industry, where most of India's unorganized working class worked, made a reserve army of unemployed workers and worker's temporary status in the jobs.
